Behind the Scenes at Fitzroy of London: Our Ethos as an Employer
The end of a difficult year for our sector and our customers is just around the corner. And know it has been challenging, at times, for our team too. That’s why we’re taking a moment out to update our customers on the ways we’ve stepped up our work to support, encourage and grow our talented, specialist employees.
After all, a great team means an even better service for our valued design, architecture and consulting clients.
Alongside new staff recognition, reward and internal communications projects we’ve continued to invest in offering promotion and even support through education for colleagues.
Just one example? The success story behind our new Operations Manager Sophie Mason who has been promoted twice since joining as an Apprentice three years ago.
Sophie’s career so far:
• Joined as Businesses Administration Apprentice
• Accepted new role as Purchasing Co-ordinator on graduation
• Just promoted to Operations Manager
What does Sophie identify as the reason behind her rapid success?
“The opportunities and responsibilities were on offer right at the start, by being relied on a lot meant I continued to push myself and still do.”
Sophie is about to undertake a Chartered Management degree, supported by NYMAS Group, with the best wishes of the entire team.
Managing Director Craig Anderson explained why senior management believe in investing heavily in the company’s talent: “Ultimately, customer experience is only as good as your team and that’s why we believe in helping our people to make the most of their career.”
Our belief in developing and promoting colleagues is matched by a substantial investment in internal communications – such as a team newsletter based on submissions from colleagues – and rewards including a new peer-nominated Employee of the Month scheme with a package of benefits for each winner.
Ultimately: we’re proud of our team and proud of our pacesetting expertise and service.
How can property owners or industry professionals work with the Fitzroy of London team? Specialist products and support can be accessed in three ways: through the collated Fitzroy of London Collection range, with the crafting of an exquisite bespoke product or through a collaboration with the peerless Studio Fitzroy design team.
No matter which approach is selected the partnership will bring the passion, knowledge and uncompromising design excellence, seen in Fitzroy of London washrooms within some of the most prestigious hotels across the world, to any ambitious hotel washroom project.